Our Story |
Ō mātou kōrero
We are proud to offer best-practice healthcare from Tāmaki Makaurau Auckland to Waihōpai Invercargill.
Find your nearest Practice and enrol today!
Providing Best Practice Healthcare
South Link Health Services was formed in 2010 in response to requests from some of our General Practitioner colleagues wanting to exit practice ownership. Since its inception, the South Link Health Group has acquired 43 practices and consolidated these into a network of 23 practices.
Recent developments include a range of new and redeveloped facilities throughout New Zealand catering to 3,000 to 15,000 patients. Building new facilities or upgrading existing ones allows us to consolidate practices, provide unity, security, and collegial support. Modern, well-designed facilities give us the ability to enhance and grow our patient care services. At the same time we are providing our teams with new technology, education, and upskilling opportunities.
South Link Health is a not-for-profit organisation which means our share of practice profits go back into the community by continuing to grow our health resources and services back where they are needed most.
Our Goals |
Ō mātou whāinga
We will provide equitable and responsive quality health care to our community. We believe General Practice has a vital role in providing care and improving the health of patients, and the population as a whole.
We support the sustainability and continuity of general practice and recognise every person's need to access equitable primary health care. We will provide a high standard of service and communication to meet these needs.
We will treat people with respect, valuing every individual's unique circumstances, cultural needs and diversity requirements.
We will invest in education and staff training to enhance the professional career of clinicians and staff, making sure best practice is maintained and upskilling is encouraged.
We have an emphasis on teamwork, providing a stimulating and supportive environment for staff, which values their opinions and expertise.
We are a multi-disciplinary development team with:
Experience in the design of clinical facilities
Specialist architectural & structural design knowledge
Project and construction management expertise
Our Team | Ō mātou kapa
All working together to provide best practice primary healthcare to our communities.
Chief Executive Officer |
Te Kaiwhakahaere Matua
Karl Andrews
Karl was appointed CEO in December 2022, following 4 years as Chief Financial Officer. He has a strong working knowledge and experience of the financial, clinical and technological challenges of the NZ primary health care sector.
Karl is responsible for all business activity under the South Link Education Trust parent organisation and has a number of director appointments across group entities.
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Chief Clinical Advisor |
Chief Kaitohutohu Hauora Matua
Emeritus Professor Murray Tilyard
Professor Tilyard graduated in 1980, entered into General Practice in 1985 and became a member of the Royal New Zealand College of General Practitioners in 1990. He gained his Doctorate in Medicine in 1995, was made a Fellow of the Royal New Zealand College of General Practitioners in 1996 and received a Distinguished Fellowship in 2006. His research interests are in general practice, health services utilisation, medical informatics, diabetes and chronic disease management. He has published over 100 papers in refereed journals.
Operations Manager | Kaiwhakahaere Mahi Pakihi
Michelle Baldwin
Michelle was appointed to her role in October 2019, following 14 years in various leadership and management roles within South Link Health.
She is passionate about building well-functioning teams and providing the tools, skills and workplace environment to enable people to do their roles, which positively impacts the care that our enrolled populations receive.
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Chief Financial Officer |
Kaiwhakahaere Pūtea Matua
Sarah Middleton
Sarah was appointed Chief Financial Officer in December 2022. She is a Chartered Accountant with 20 years’ experience working for a wide range of clients and industries in private practice and the commercial environment.
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People & Culture Manager |
Kaiwhakahaere Pūmanawa Tangata
Grant O'Kane
Grant was appointed People & Culture Manager in February 2023. Grant has spent over 25 years in People & Culture working in local government, education, not-for- profit & both primary & secondary health care sectors.
He has vast experience working in medium & large organisations with a focus on improving both systems & employee experience.
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Chief Information Officer |
Kaiwhakahaere Mōhiohio Matua
Eric Robertson
Eric joined South Link in 2011 as CIO. Prior to this he worked in senior technical leadership positions at Reuters and Australian Law firms before returning home to New Zealand. His experience in service and support strategy, and clinical decision support provide the foundations for South Link’s technology and security roadmap. Eric has a strong interest in health terminology adoption and has an ongoing role with the SNOMED terminology release advisory group.
Marketing & Communications Manager |
Kaiwhakahaere Whakatairanga Whakapā
Tracy Pleasants
Tracy was appointed to this new role in July 2023. She has over 16 years experience working across different sectors including oil and gas, government, outdoor education, tertiary education and construction.
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Programme Manager | Kaiwhakahaere Kaupapa
Dr Becky Laurie
Becky joined BPAC Clinical Solutions as a Project Manager in February 2022 and was promoted to South Link Health Services Programme Manager a year later.
She is an experienced project manager with significant facility and service management, account management and academic research experience. Becky applies strategic and analytical approaches to deliver projects.
Practice Transition Manager | Parakatihi Kaiwhakahaere Whakawhiti
Karen French
Karen commenced this role in August 2024, prior to this she was Quality, Safety & Risk Manager for South Link Health. Karen was previously the General Manager for Counties Medical, Urgent Care & GP Clinic. Karen is a Registered General & Obstetrics Nurse & has held management or clinical teaching roles in the Public Hospital system in surgery for the past 25 years, including as a trainer for the NZ Code of Rights.
Business Development Manager |
Kaiwhakahaere Whanaketanga Pakihi
Jamie Murley
Jamie started at South Link in 2006 working for BPAC CS. In 2012, he joined the South Link Health team as a Regional Manager providing operational and management support to practices within the SLH network. In 2019, he transitioned into the role of Development Manager, assuming responsibility for leading practice acquisition and facility development across the SLH network.
Our Partners | Mahi ki a mātou
bpac NZ
bpac nz advocates for best practice in healthcare treatments and investigations across a wide range of health service delivery areas.
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BPAC Clinical Solutions
BPAC Clinical Solutions provides clinical tools and systems to the primary health sector.
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NZ Formulary
NZ Formulary is an independent resource providing healthcare professionals with clinically validated medicines information and guidance on best practice.
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Medtech
Medtech has led the market in Practice Management Systems (PMS) for nearly 30 years and today over 85% of general practices in New Zealand use Medtech to deliver high-quality professional services. Medtech is committed to fostering innovation around data sharing and capability for primary care and general practice through health technology.
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Manage My Health
Manage My Health is a secure health portal that empowers people to take charge of their health and extends the capabilities of our health practices so we can focus on what’s more important – patient care.
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